If you have a MyVerizon account, simply login to your account and select “ Account settings overview,” which is found under “Account.” The account number should be visible under “ My Profile.”Īlso, if you have a bill laying around, your account number should be located on the right-hand side of the bill. To find your account number you don’t really need to go that far. The account number is also needed when you port your number out of Verizon to another carrier. Your account number is the number Verizon internally uses to identify your individual account, usually for billing purposes. Make sure to not give that PIN to anyone who has the potential of committing unethical activities. From there, select Account PIN, and under “ Create custom PIN” and “ Confirm custom PIN” type a new PIN you wish to create. To do this, login to your account, hover to Account and click Security settings.

A more convenient thing to do is to change your PIN through your account. If you have not created a PIN call Verizon customer service and they will guide you through it. A great example of this scam working is how scammers were able to steal $24 million worth of cryptocurrency from an AT&T customer. If they fail to do so, scammers can drain your bank account and steal all types of information about you through social engineering or using a famous scam method called the “ SIM swap” scam. It’s extremely important for customer service representatives to follow this security protocol. This prevents imposters/scammers from making changes and obtaining information from your account.

An account PIN is used for customer service representatives to verified that they’re talking to the real account holder.

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