Symptom: The “Disabling USB Mass Storage device” auto-remediation action is not supported on 64-Bit Windows OS. The ClearPass OnGuard Unified Agent does not support auto-remediation for Guest VMs running on VMWare Player.

Symptom/Scenario: The ClearPass OnGuard Unified Agent detects VMware Workstation 11.x as VMware Player 7.x. VPN functionality is not supported on the current versions of Windows 10 technical previews. OnGuard Table 2: OnGuard Known Issues in 6.4.7 Workaround: Launch the agent manually by clicking the Launch ClearPass OnGuard Agent link. Scenario: This happens on both Windows and Mac OS X. Symptom: On the Chrome browser, the native dissolvable agent is sometimes not launched automatically after installation. The ClearPass OnGuard native dissolvable agent for Mac OS X does not support status checks for the “Software Updates” patch management product. Workaround: Use Firefox or Internet Explorer 11 instead. This is because the Edge browser does not support plugins.

Symptom: The Java dissolvable agent is not supported on the Microsoft Edge browser on Windows 10. Dissolvable Agent Table 1: Dissolvable Agent Known Issues in 6.4.7 The following known issues were identified in the ClearPass 6.4.7 release. Open topic with navigation New Known Issues in the 6.4.7 Release

Microsoft edge mac os el capitan